This policy sets out how Andover Norton International Ltd (ANIL) use and protect any information you provide when you using our services or website.
ANIL will collect necessary, adequate and relevant information to provide you with the services or goods you request and to maintain our record keeping. This information will be shared, when necessary, with our chosen deliver providers to enable delivery of goods or services.
ANIL may use this information for occasional contact, by: newsletter, email, direct mail or other appropriate means to communicate with you, unless you have opted out.
The information held will not be sold or shared with other third parties, unless ANIL is legally obliged to do so.
Cookies are used on our web site to monitor and analyse web activity and note pages visited. This allows us to identify and track a user within and through the shopping session.
User passwords are encrypted/hashed in the database, we cannot reverse-engineer them/read them in plain text.
• we DO NOT use google analytics, but have an integrated (small) analytics package (backend statistics) that does not transmit usage data anywhere.
• we DO NOT transmit customer data anywhere.
• we DO NOT store IP address logs
• we DO NOT store payment method information.
• we DO store the users' purchase history (necessary for operating the shop and allowing users to show their "old" orders)
You can choose to decline cookies by amending the settings in your preferred web browser.
Every reasonable step will be made to keep your information up to date and correct.
Any information found to be incorrect will be amended as soon as possible.
You have the right to request a copy of the information we hold and the right to rectification or removal.
Andover Norton will retain this information for at least 4 years. 2 Years minimally from the date of last order received. This will be used to monitor guarantees or warranties, and to enable the further supply of goods and services. After a minimum of a 2 year period of without activity we will contact you to see if you require us to continue holding this information or erase it.
The information will be held securely using the appropriate management procedures deemed necessary.
Andover Norton International Ltd has no control over third parts web sites and any links are provided for information only.
Any changes to this policy will be shown by updating this page. You should periodically check this page for any changes.
This page effective May 2018.
Data Controller contact details:
F.A.O. Data Controller
Andover Norton International Ltd
Unit 4 Brunel Gate
Portway West Industrial Estate