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Return Policy

Products purchased can be returned by any private customer within 14 days without giving a reason. In this case, we refund the value of goods returned via PayPal.

When sending a return shipment, please add a copy of your invoice and mark which products are returned, so we can process the shipment.

We kindly ask our customers to pay for the postage paid for the return shipment, please send insured, if sending high value items.

If the original delivery was incorrect for reasons for which Andover Norton is responsible, we will gladly accept to pay the return postage for you. In this case, please contact us before sending the package!

Please do not send us a parcel without its postage paid.
Since the post office demands very high fees from the recipient on parcels sent without postage paid, we can not accept these parcels.

Return shipment address:
Andover Norton International Ltd
Unit 6 Wooler Park
North Way
Andover, Hants. SP10 5AZ
England
Tel.(0044)(0)1264-359565
Fax (0044)(0)1264-748409
THE EXCLUSIVE SOURCE OF ALL GENUINE NORTON COMMANDO AND NORTON DOMINATOR FACTORY SPARE PARTS
THE EXCLUSIVE SOURCE OF ALL GENUINE NORTON COMMANDO AND NORTON DOMINATOR FACTORY SPARE PARTS

phone: +44 (0) 1264 359 565 | telefax: +44 (0) 1264 748 409 |

Web shop order questions or Retail sales, Trade Sales, Delivery queries:
sales@andover-norton.co.uk

Technical advice, parts queries:
technical@andover-norton.co.uk

Andover Norton International Ltd | Unit 6 Wooler Park
North Way | ANDOVER SP10 5AZ England

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